Customer Service

Here at Crawford Interiors we are committed to serving our customers. We like to keep in touch with our clients so we offer a number of ways to be contacted.

FREQUENTLY ASKED QUESTIONS (FAQS):

Need to know how to measure your windows or doorways for mini-blinds or vertical blinds? Click here to go to our FAQs.

How do I contact someone?

You can speak to a knowledgeable service representative during normal business hours (9:00 AM to 5:00 PM Pacific Time) by calling:

Many times you can call before or after normal business hours and reach a representative, but if, for some reason, a representative is unable to answer the phone when you call, you will be forwarded to our voice mail system where you can leave a message. Be assured that we will return your call as quickly as possible.

Contact Us by E-mail:

Of course you may contact us via e-mail at any time. We try to respond to our e-mail messages within 24 hours. In order to serve you better we have a number of e-mail addresses to serve your specific needs. For questions regarding sales, estimates and any other services contact us at:

For general questions or about our company contact us at:

Information request

For support issues regarding previous service such as a installation, repair, or for questions regarding billing, e-mail us at:

support@crawfordinteriors.com

For comments, suggestions, or to report errors with our web page or other online services, contact us at:

webmaster@crawfordinteriors.com

If you’re not sure which e-mail you should send your message to, don’t worry, we’ll forward it to the appropriate department.

The way that you measure a window is to take 3 horizontal measurements and 3 vertical measurements. Please print out the measurement worksheet to track your measurements.

Measure from the top left to top right inside of the window frame.
Measure from the middle left to the middle right inside of the window frame.
Measure from the bottom left to the bottom right inside of the window frame.
Take the shortest of the 3 measurements as your window width.
Measure from the left top to left bottom inside of the window frame.
Measure from the middle top to the middle bottom inside of the window frame.
Measure from the right top to the right bottom inside of the window frame.
Take the shortest of the 3 measurements as your window height.

It will depend upon whether you will need the vertical blind to fit on the inside of the window or door frame or whether you want it on the outside of the window or door frame. For the inside of the window or door frame you will need 3 horizontal measurements of the top, middle and the bottom of the frame (see question above). You will also need to make a vertical measurement from top to bottom of the frame. If the vertical blind is to cover the window or door frame you will need to make the measurements cover the window or door frame to your liking.

Customer Service